Contact Poker Sites — Questions, Corrections & Feedback

Got a question about one of our rankings, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains the best way to reach us and what happens once your message lands.

How to Reach the Team

Email is the most reliable way to get in touch. Write to us at [email protected] and a member of our editorial team will read your message personally. We do not outsource this to a bot, and we don't send automated replies dressed up as answers.

A quick note on what your enquiry is about helps us route it to the right person and get back to you faster. Whether it's a question about how we scored a site, a correction, or a partnership enquiry, telling us upfront saves everyone time.

What You Can Contact Us About

Ranking and review questions — Curious why one operator scored higher than another on our list, or want more detail on how a specific rating was reached? Ask us and we'll explain the reasoning.
Corrections and updates — Bonus terms, deposit methods, and app features change often in this industry. If something on the site looks out of date, we want to know so we can check and correct it.
Content suggestions — If there's a poker site, payment method, or comparison angle you'd like us to cover in more depth, tell us. Reader input genuinely shapes what we write about next.
Partnership and commercial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship we enter into is disclosed on the relevant page and never determines how a site is ranked.
Responsible gambling concerns — If you or someone you know is struggling with gambling, or you think something we've published needs a clearer risk warning, please say so directly. We take this seriously and will act on it.

How We Handle Commercial Relationships

We may earn a commission when readers sign up with an operator through links on this site. That relationship never buys a higher position in our rankings or a more favorable review — placement is based on our own research into factors like traffic, game variety, mobile performance, and payment reliability. If you have questions about how a specific listing came to be ranked where it is, our team is happy to walk you through it by email.

What Happens After You Email Us

Every message is reviewed by a real person. We aim to respond within a couple of working days, though during busier periods it can take a little longer — we'd rather give you an accurate answer than a fast, thin one. If your enquiry needs input from more than one team member, we'll let you know it's being looked into rather than leaving you without a reply.

If You Need Support Beyond This Site

Poker Sites is a comparison and review resource, not a gambling operator, and we can't access accounts, process withdrawals, or resolve disputes with any poker site. For issues with a specific brand — a delayed cash-out, a bonus that didn't apply correctly, or a login problem — contact that operator's own customer support team directly, since only they can act on your account.

If gambling has stopped being enjoyable, is affecting your finances, or you're finding it hard to stop, help is available. Call or text 1-800-GAMBLER for confidential support in the US, or look up your state's specific problem gambling resources. All real money poker on this site is intended for players aged 21 and over (18+ in the small number of states that permit it), and only where online poker is licensed and regulated in your state.

Before You Write In

If your question is about where to actually play, our reviews of individual operators and our guide to non-GamStop casino alternatives may already have the answer. For everything else — corrections, feedback, or anything that doesn't fit neatly into a review — the inbox is open, and we'd rather hear from you than have something stay wrong on the site.